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T H E H I N D U O P P O R T U N I T I E S A Guide to Better Positions and Better Performance Wednesday, August 14, 2002 |
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MISCELLENAEOUS Ending it all Engineering exits with ilan!
EVERYTHING you do is probably as great as you want it to be... or
is it? Truth be told it often isn't and sometimes its total
disaster! To have very few of these in one's career, knowing when
to quit and then quitting when we know is the best thing to do.
Most of us from childhood up have been taught that we should
never give up or admit defeat, while this is great for
persistence, and the stick-with-it attitude, sometimes its better
to stop flogging a dead horse and get onto something that's more
productive, and incidentally, fulfilling!
In equitation, my riding instructor taught me first how to fall
off my horse without hurting myself. This lesson has saved my
bones several times, my life twice, though truthfully, my dignity
has sometimes taken a blow. Nevertheless, this salutary lesson
has taught me and others to take risks calculatedly and `break
any fall' that may happen.
After the dotcom bust, even traditional, old economy companies
are closing shop due to market forces, some sink into oblivion
without a trace, yet those that have learned to take defeat as it
comes, and plan around them have survived to emerge later much
stronger than before.
Take a spare paddle when you row up the creek!
Always plan a way out before you make your way in! Abhimanyu
didn't and we all know what happened to him! In starting a new
venture, most strategic planners set benchmarks for success. In
fact they set these indicators to know how far they have come.
Somehow they never set failure indicators, so that they know when
they are on the wrong track or where they must turn back or turn
off! Similarly when taking up a new job or assignment few but the
brightest enter into a disengagement protocol (something I
personally call a `disappointment letter', the opposite of the
appointment letter!) The intelligent will note down the entire
process of disengagement from the organisation and the areas
where fair appraisal can be made. The terms of engagement are as
important as those of the disengagement, and with the passage of
years, both need to be revised periodically! We all hope that
things work out, indeed it is in everybody's interest that things
work out, but what if they don't? Who will look out for your
interests? The organisation certainly will not. Ergo, you must.
While most organisations secure themselves in the removal of a
supernumerary or inefficient employee, the contracts are usually
drawn in favour of the company. Everybody would be wiser if they
spared a thought to secure their interests too. Similarly in the
case of a new foray or a fresh venture, a `back-door-open' clause
will go a long way to save a lot of heartache later. If this was
done, it will be easier to pick up the pieces.
Clean is clever!
A clean break is best, but not always easy because we have been
conditioned from childhood up to emotionalise events and actions.
So that when we say no, or need to discipline someone or even
need to dismiss someone, we have the tendency to feel as if we
have done something not quite right. The `regret factor' makes us
hang on to an idea or a project or a person long after it has
become contraindicated to our purpose. Viewed in less dramatic
light, we have to see what is best for the organisation, and if a
project or an employee has outlived its usefulness its best to
cut the losses and look ahead. We are all excellent at looking
back and wallowing in nostalgia, romantic as it may sound,
productive it isn't! Yes, never compromise on organisational
values. That is and should remain sacrosanct. If the value is to
be seen as a caring, concerned organisation willing to sacrifice
bottom lines for love, then by all means hang in there, but don't
blame circumstances for the eventual shutdown. Magical
turnarounds only happen in the movies! Also keep in mind the fact
that by continuing in a failing project or retaining a rotten
egg, you run the risk of losing people you'd rather keep! The
creaking gate syndrome, (where an old broken gate, hangs on to
its pillar by one hinge but never falls off and does not keep the
sheep in either!) causes more damage than good and will never
serve its purpose either! Its far better to see that the
disengagement is done cleanly and quickly leaving no time for
regrets.
Cry Hold! Enough!
There have been e-call centres folding like multiple failed games
of solitaire. Hyderabad, Chennai and Bangalore have been seeing a
rash of this lately. But in every case these companies tried to
hide the `kill', lulling faithful employees into a stupor of
security till at last when the axe fell the feeling of betrayal
was immense. By doing this they have given remaining companies a
bad name, all because they were not minded to admit defeat and
say so up front. It is essential for all concerned to know so
that alternate arrangements can be made. The tradesman is not
obliged to decry his ware, but to use the Caveat Emptor rule on
hapless employees is unforgivable! If lines of communication had
been open, no hard feelings would have been generated. The break
would have been clean.
Rediscover Redeployment
If it is an up front shut down and good talent needs to be
released, try redeployment first. Surely there are alternative
slots within the organisation to accommodate these people. On the
other hand if they have to go, let go! Keeping people hanging
around is fatal and demoralising for all concerned.
Raking is Wreaking!
Try to be positive about any such disengagement. People, friends,
former associates, relatives and future employers are going to
ask about the failed venture. Never present a negative picture,
even if the picture was a dismal one, focus on the positives, and
blame circumstances rather than people or better still be open,
frank and clear about it, without sounding remorseful or
apologetic about the matter. Do not rake up old issues, dissect
them all over again and proffer reasons or justifications. To do
so will wreck you! In the event of being asked if a disengaged
employee departure was voluntary, try and be as minimally
negative as possible without compromising the truth.
Getting on with it!
Don't be bogged down by any traumatic experience so that you
can't get on with your life and career. Do not let it steal the
zing from your life. Find new things and get on with it! If you
have disengaged yourself from an organisation, chalk up the
occurrence to experience, and if your project has collapsed, make
sure you don't! There will be others along, and the right time
will come along with the right opportunity. See and understand
what went wrong and see it doesn't happen again. Immersing
yourself in something else will help as long as it is not liquid
or alcoholic! Take it easy and don't rush into another project or
deal. Take time off to think it out first applying the learnings
from the old one!
Endspeak
The best cure is never to paint yourself into a corner. Look
before you leap is an old clichi, but it holds good nonetheless.
Since we do this kind of crazy painting throughout our lives,
develop the resilience to bounce back, cut your losses and above
all be firmly convinced about what you intend doing and then go
ahead and do it. Even if it means taking the occasional,
calculated risk!
S.RAMANUJACHARYA
professor1@sify.com
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